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Soleman

my journey
in the footwear industry
that lead me to Zappos

About me, Mike...

I’m a Senior Director at Zappos.com

This is my journey on how I got here…from the beginning.  I’m writing twice a week sharing my story and tips along the way for those who want to get in into the shoe and apparel industry, already in the industry looking for insights, or for those who just want to see my comic strips from a shoe dog who’s been around the block.  Enjoy!

My Latest Blogs Below.

Remodels are the Ultimate sales prevention

Remodels are the Ultimate sales prevention- Blog #158

Blog #157  I talked about The infamous Bill and Mikes Cluck U adventure. In this blog I want to talk about how remodels are the ultimate sales prevention. “Sales prevention can I help you?” Okay I’m a smartass and have been for years. If there’s a punchline somewhere I’m saying

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Bill and Mikes Cluck U adventure

Bill and Mikes Cluck U adventure – Blog #157

Blog #156  I talked about more Nordstrom changes and a trip to Vegas. In this blog I want to talk about The infamous Bill and Mikes Cluck U adventure. In Blog #155 I talked briefly about Bill transferring over to run the Brass Plum shoes department upstairs. We would go

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More changes in Valley Fair

More changes in Valley Fair – Blog #155

Blog #154  I talked about how No problem was the Nordstrom way. In this blog I want to talk about more changes in Valley Fair Karen was another great Store Manager I had the pleasure to work with. All her hard work got her promoted and transferred out of Valley

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No Problem was the Nordstrom way

No Problem was the Nordstrom way – Blog #154

Blog #153  I talked about when Fred left Nordstrom. In this blog I want to talk about how No problem was the Nordstrom way No problem…two words. These two words empowered every employee at Nordstrom to use their best judgement. The number one goal was always to improve customer service.

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Fred Leaves Nordstrom for Zappos.com

Fred Leaves Nordstrom for Zappos.com – Blog #153

Blog #152  I talked about Why the most important asset is people. In this blog I want to talk about when Fred leaves Nordstrom for Zappos.com. I will never forget the day Fred left Nordstrom. I had previously worked with Fred in the Arden Fair Sacramento Nordstrom. He transferred over

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…just sharing my story and tips from my footwear career. 

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