Blog #159 I talked about the beginning of the end. In this blog I want to talk about a welcomed break from some stressful days
So the days became extremely stressful. If it wasn’t a visit with the white glove treatment it was a daily phone call. Why is your business bad. Maybe because the customers think the mall is closed? Then question and answer time. Are they bringing out 4 pairs, are you missing sizes? Funny though he rarely did stock walks like Rob did. It was just a power play to remind me of who the boss was. If it was just me complaining I’d say it was on me but when everyone complains even the reps well…
Out of the Blue
One day a older woman comes in and I wait on her because it was busy and I was coming back from lunch. Jet already had 3 or 4 customers so I said I’ll just help her. We talk for a while and she ends up saying she wants to think about it. Ok embarrassing whenever the buyer walks a customer but after my week I had tough shoulders. Chris was the worst at giving me a hard time. “You need help selling buddy.” He had a thick accent which made it even more comical.
The lady calls me the next day and asks me to have lunch with her. “I was looking at your business card and I think we may be related.” She comes in and buys a pair of Ferragamo’s, I was looking for Chris to rub it in, but he was off the floor. I treat her to lunch at my go to spot and we start chatting.
Come to find out she was a second cousin to my grandmother Si. We talked about our family history and the hour went really quick. As soon as I got home I looked for my Genealogy book my grandmother gave me. Right in there, we were definitely related. She was a sweet person who would come in once a week and we would have lunch together. She would always buy something from me but return it later when I wasn’t there.
I didn’t mind, she was lonely. Her husband was a author and aerospace engineer for Ford Aerospace in the Bay area. He had past away so she was extremely lonely. I grew to like her over the next few months and looked forward to our lunches. Almost every meeting she would tell me stories of her life that were just fascinating. Being a petite lady and had a hard time walking so I had to slow down my stride. She never complained about things in her life other than just being lonely and missing her husband.
Then it stopped…I don’t know what happened to her, she must have past away or something. We never got close enough to see each other aside from our weekly lunches. All I can say it was often a welcomed break from some stressful days. People come in and out of your life for a reason, she came into my life when I needed her and she needed me as well.
…just sharing my story and tips from my footwear career.
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