Blog #155 I talked about more changes in Valley Fair. In this blog I want to talk about more Nordstrom changes and a trip to Vegas. In the last blog I talked about a few changes we had in the Valley Fair store and the very next week Tom gets…
Blog
More changes in Valley Fair – Blog #155
Blog #154 I talked about how No problem was the Nordstrom way. In this blog I want to talk about more changes in Valley Fair Karen was another great Store Manager I had the pleasure to work with. All her hard work got her promoted and transferred out of Valley…
No Problem was the Nordstrom way – Blog #154
Blog #153 I talked about when Fred left Nordstrom. In this blog I want to talk about how No problem was the Nordstrom way No problem…two words. These two words empowered every employee at Nordstrom to use their best judgement. The number one goal was always to improve customer service.…
Fred Leaves Nordstrom for Zappos.com – Blog #153
Blog #152 I talked about Why the most important asset is people. In this blog I want to talk about when Fred leaves Nordstrom for Zappos.com. I will never forget the day Fred left Nordstrom. I had previously worked with Fred in the Arden Fair Sacramento Nordstrom. He transferred over…
Why the most important asset is people – Blog #152
Blog #151 I talked about How two Tom’s made a difference. In this blog I want to talk about Why the most important asset is people I’ve found in my career that one tenet is always coming up. It came up in my early days and followed me every job…
Coaching from two Toms made the difference – Blog #151
Blog #150 I talked about the Salon Reps that helped in Valley Fair. In this blog I want to talk about why Coaching from two Toms made the difference. Tom my Merchandising Coach Tom my Merchandiser comes in as promised later in the week. He told me to be prepared…
Salon Reps that helped in Valley Fair – Blog #150
Blog #149 I talked about my new Merchandiser and Store Manager. In this blog I want to talk about the Salon Reps that helped in Valley Fair. Dan Dan was our Cole Haan Rep. His nickname by the salespeople was “Dan the Cole Haan Man”. He was very personable, patient…
New Merchandiser and Store Manager – Blog #149
Blog #148 I talked about Valley Fair and 5 Corporate Pacesetters. In this blog I want to talk about my new Merchandiser and Store Manager. Karen The first day I was at Valley Fair, the Store Manager came down. In the morning to meet me. She was extremely friendly and…
Valley Fair and 5 Corporate Pacesetters – Blog #148
Blog #147 I talked about Our Dog Willie the Collie.. In this blog I want to talk about Valley Fair and 5 Corporate Pacesetters Valley Fair Valley Fair had 5 Pacesetters in the top 10 corporately. There were other Pacesetters too but this group was just amazing. Each had their…
Our Dog Willie the Collie – Blog #147
Blog #146 I talked about My Friend and Nordstrom Buddy Daryl Curley. In this blog I want to talk about Our Dog Willie the Collie. Sheba We had a dog in Sacramento which was our first official family dog. “Sheba” was a black Lab that we rescued. She was about…