So, in Blog #32 I talked about how improving service is a good first step in turning things around. In this blog I want to talk about how you have to follow your gut feelings. One morning I get to the store after fighting really bad traffic. I would leave…
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Blog #32 – Improve Service to improve Sales
So, in Blog #31 I talked about how opportunities can lead to success.In this blog I want to talk about how improving customer service leads to success. Dorothy was doing great, she was a really great salesperson. I watched her to see how she was doing it but it was…
Blog #31 – Opportunities can lead to success
So, in Blog #30 I talked about managing seasoned employees. In this blog I want to talk about how opportunities can lead to success. Jim fills me in on the Hilltop store. It’s our largest volume store but losing business yoy. I figure it’s probably training. I get to the…
Blog #30 – Managing Seasoned employees
So, in Blog #29 1/2 I talked about being a first time father. In this blog I want to talk about managing seasoned employees. So I talked about the people of the Los Altos location earlier in Blog # 27. In this blog I want to focus on managing these…
Blog #29 1/2 – Fatherhood
So, in Blog #29, I talked about working for an independent owner. In this blog I want to talk about being a first time father. Fast forward to Sept. 11, 1987. We had taken the birthing classes to be prepared for James’s arrival. It was fun meeting other couples. I remember running…
Blog #29 – Working for an Independent Owner
Blog #29: So, in Blog #28 I talked about staying focused while enjoying success . In this blog I want to talk about working for an independent owner. As I said in Blog 27 when you are an independent owner, you really have to watch your cash flow as it’s your…
Blog #28 1/2 – Happy Holidays 2019
So, in Blog #28 I talked about how you should always stay focused while enjoying success. In this blog I want to talk about the holidays. As I’ve said before I grew up in Fresno during my childhood years. Whether you celebrate Christmas or Hanukah the holidays are special, especially if…
Blog #28 – Stay Focused when you are successful
So, in Blog #27 I talked about mentors . In this blog I want to talk about How you should stay focused while enjoying success. So with Jim Being a great mentor and me the sponge, the store was starting to have really great business. The Los Altos Town Crier…
Blog #27 – Learning from a Mentor
Blog #27: Like i said in Blog #25 Jim offered me the job when he interviewed me. It was more money than what Cincinnati Shoe Company paid me and the store was located in Downtown Los Altos. It was a sleepy little downtown area with a lot of charm. It…
Blog #26 – T.E.A.M – Together Everyone Achieves More
Blog #26: So, in Blog #25 I talked about what happens when you assume employees are doing what you expect. In this blog I want to talk about another dear friend of mine and the importance of team- Together Everyone Achieves More. The Bay Area was my home now. Louis came up…