In Blog #9 ,I talked about focusing on solutions and executing in steps. In this post, I want to talk about defusing tough customer situations. There’s a great article in Forbes that that lays out 7 steps in dealing with angry customers. However, I’m going to add another scenario and solution which…
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Blog #9 – “Figure out the solution, then execute in steps.
Solemanstudios – Blog #9: figure out the solution then execute it in steps So, in Blog #8 I talked about keeping calm and using your head in tough situations In this post I want to talk about figuring out the solutions and executing them in steps. After the robbery, I…
Blog #8 – “Keep Calm…Use your head”
“Keep calm, use your head” So, in Blog #7 talked about focusing on solutions and not the problem when the problems are overwhelming. In this blog, I want to talk about one of the scariest things I’ve ever gone through. It was the middle of the week (Wednesday night) and…
Blog #7 – Focus on Solutions, Not the Problems
Solemanstudios – Blog #7: “Focus on solutions, not the problems” So, in Blog #6, I talked about being prepared for anything. In this post, I want to talk about one of my favorite sayings; “focus on the solutions, not the problems”. The District manager who’s name was Dave, came into the…
Blog #6 – Be Prepared for Anything
Solemanstudios – Blog #6: “Be prepared for anything” So, in Blog #5 1/2 I talked about how my father taught me a valuable lesson that I’ve carried for my entire life with focusing on Attention to detail. In this post, I want to talk about being prepared for anything. I know I sound like a…
Blog #5 1/2 – Attention to Detail
Solemanstudios – Blog #5 1/2 “Attention to detail” So, in Blog #5 I talked about perfecting your craft. listening to your body and avoiding burnout. Now, As a special bonus strip, I talk about how my mentor (my Dad) taught me to value the attention to detail and quality of work…
Blog #5 – Work-Life Balance
Solemanstudios – Blog #5 “Work/life balance” So, in Blog #4, I talked about how learning can pay off but practice makes perfect. Now, in this Blog #5, you must also have a “work/life balance”. The proverb “All work and no play makes soleman a dull boy” is so true. …
Blog #4 – Practice Makes Perfect
So, in Blog #3, I talked about research. Now, I talk about spending time to perfect a task. Malcolm Gladwell wrote in his book “Outliers” that it takes 10,000 hours to be an expert in something. While that is helpful, it’s not the entire answer to becoming great at something.…
Blog #3 – Trust your Gut.
So, as I shared in Blog #2, my Career choices were narrowed down to a police officer and a shoe salesman. First, let’s take the Police Officer route. It started with a physical agility test . Since I was athletic in high school, this should be a no brainer. I…
Blog #2 – Listen to your Gut
2 months later: I was getting burnt out from being over worked (in Blog #1). Also, my parents had just gotten divorced. My middle teenage brother was running all over my mom, and I felt I needed to take the place of my dad who had just moved out of…