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Developing personal customers was so Important – Blog #50

In Blog #49 I talked about commuting in the Bay Area, in this blog I want to talk about why developing personal customers is so important. Nordstrom puts a lot into the customer experience. From the marble floors, to the piano players. Everything is well thought out. That’s why it’s so…

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Getting Ready for Visits by Upper Management – Blog #46

In Blog #45 I  talked about the Importance of a Well Organized Department In this blog I want to talk about  getting ready for visits by upper management. Martha was uncharacteristically stressed out. I was told our Merchandise Manager was coming  over for a visit. We were instructed to have our…

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