In Blog #49 I talked about commuting in the Bay Area, in this blog I want to talk about why developing personal customers is so important. Nordstrom puts a lot into the customer experience. From the marble floors, to the piano players. Everything is well thought out. That’s why it’s so…
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Commuting in the Bay Area – Blog #49
Blog #48 I talked about how Life Mentors are Important too. in this blog I want to talk about commuting in the Bay Area. First off you have the Peninsula side where San Francisco is and the East bay where Fremont , Dublin and Walnut Creek are. You also have…
Life Mentors are Important too – Blog #48
In Blog #47 I talked about why the Nordstrom San Francisco team was Excellent. In this blog I want to talk about how life mentors are important too. Wow! where do I begin? The reason why I’m writing about this wonderful and beautiful human being in my shoe blog, is because…
Nordstrom team in San Francisco was Excellent – Blog #47 –
In Blog #46 I talked about getting ready for store visits by upper management. In this blog I want to talk about Why the Nordstrom team in San Francisco was excellent. James As I said in Blog #45 Martha assigned the work bench to a guy named James. He made sure all…
Getting Ready for Visits by Upper Management – Blog #46
In Blog #45 I talked about the Importance of a Well Organized Department In this blog I want to talk about getting ready for visits by upper management. Martha was uncharacteristically stressed out. I was told our Merchandise Manager was coming over for a visit. We were instructed to have our…
The Importance of a Well Organized Department – Blog #45
So, in Blog #44 I talked about the importance of a well run department. In this blog I want to talk about the importance of a well organized department. We would start the day by taking all the shoes off the display tables, clean all the glass then reset the floor.…
The Importance of a well run department – Blog #44
So, in Blog #43 I talked about how customer service at Nordstrom is number one. In this blog I want to talk about the importance of a well run department. Martha was an amazing person. So far in my blogs you have heard me talk about good managers and great…
Customer service at Nordstrom is number one – Blog #43
So, in Blog #42 I talked about how to be prepare for an interview. In this blog I want to talk about how customer service at Nordstrom is number one. Martha calls me a few days later in the most cheery voice I’ve ever heard. “We want to offer you a…
How to Be prepared for the interview – Blog #42
In Blog #41 I talked about know when to jump ship if it’s sinking. In this blog I want to talk about how to be prepared for an Interview. First thing is to make sure you can sell yourself and give a great first impression. My plan was to go to the…
Know When to jump ship if it’s sinking – Blog #41
So, in Blog #40 I talked about how the grass isn’t always greener…In this blog I want to talk about when to jump ship if it’s sinking Frank treated everyone poorly. He loved “being the boss”. People started quitting in droves. My friend Tim, another store manager from another store…