Developing personal customers was so Important – Blog #50

In Blog #49 I talked about commuting in the Bay Area, in this blog I want to talk about why developing personal customers is so important. Nordstrom puts a lot into the customer experience. From the marble floors, to the piano players. Everything is well thought out. That’s why it’s so important as a salesperson to… Continue reading Developing personal customers was so Important – Blog #50

Nordstrom team in San Francisco was Excellent – Blog #47 –

In Blog #46  I  talked about getting ready for store visits by upper management. In this blog I want to talk about Why the Nordstrom team in San Francisco was excellent. James As I said in Blog #45 Martha assigned the work bench to a guy named James. He made sure all the items were stocked at… Continue reading Nordstrom team in San Francisco was Excellent – Blog #47 –

Getting Ready for Visits by Upper Management – Blog #46

In Blog #45 I  talked about the Importance of a Well Organized Department In this blog I want to talk about  getting ready for visits by upper management. Martha was uncharacteristically stressed out. I was told our Merchandise Manager was coming  over for a visit. We were instructed to have our sections perfect. Martha usually expected… Continue reading Getting Ready for Visits by Upper Management – Blog #46

The Importance of a Well Organized Department – Blog #45

So, in Blog #44 I  talked about the importance of a well run department.  In this blog I want to talk about the importance of a well organized department. We would start the day by taking all the shoes off the display tables, clean all the glass then reset the floor.  Frank would typically direct people… Continue reading The Importance of a Well Organized Department – Blog #45