Blog #200 I talked about Starbucks pitch and private Label position. In this blog I want to talk about Customer service and Culture become the focus. August 2004 our first culture book is born. Each employee in the company was asked what the culture meant to us. Here is Tony’s original email to the… Continue reading Customer service and Culture become the focus #201
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Starbucks pitch and Private Label position #200
Blog #199 I talked about Merchandising progression plan begins July 2004. In this blog I want to talk about A Starbucks pitch and Private Label position So I talked earlier about the million dollar challenge with Skechers. “How do we get to 1 million in sales” I would ask. Back then, this was a… Continue reading Starbucks pitch and Private Label position #200
Merchandising progression plan begins July 2004 #199
Blog #198 I talked about when Zappos moves Headquarters to Las Vegas in 2004. In this blog I want to talk about the Merchandising progression plan begins July 2004 When I first started in 2003 we had 6 buyers in Merchandising. We added Pam, Galen and Michelle because of our rapid growth. With that,… Continue reading Merchandising progression plan begins July 2004 #199
Zappos moves Headquarters to Las Vegas in 2004 #198
Blog #197 I talked about when about when Pam gets interviewed in San Francisco. In this blog I want to talk about when Zappos moves Headquarters to Las Vegas in 2004. Zappos announces on January 7th, 2004, that the headquarters would be moving to Las Vegas to expand the call center. A few different states… Continue reading Zappos moves Headquarters to Las Vegas in 2004 #198
Pam gets interviewed in San Francisco #197
Blog #196 I talked about First WSA show with Zappos. In this blog I want to talk about Pam gets interviewed in San Francisco In the last blog I mentioned Pam was going to come in for an interview in our San Francisco office. She would be coming from Sacramento. I remembered fondly how… Continue reading Pam gets interviewed in San Francisco #197
First WSA show with Zappos #196
Blog #195 I talked about Zappos 4th Anniversary Party. In this blog I want to talk about my First WSA show with Zappos So there were a few things I negotiated with Fred when I was thinking of moving to Zappos. I was ok with the salary and incentives they offered but I needed… Continue reading First WSA show with Zappos #196
Zappos 4th Anniversary Party #195
Blog #194 I talked about Merchandising breaks out the buying by categories. In this blog I want to talk about Zappos 4th Anniversary Party To celebrate our 4th Anniversary we decide to throw a happy hour at the Bambudda lounge which was a new hip place nearby. It was located in a Sketchy area… Continue reading Zappos 4th Anniversary Party #195
Merchandising breaks out the buying by categories #194
Blog #193 I talked about The time Tony and Fred Pranked me. In this blog I want to talk about Merchandising breaks out the buying by categories. With business doubling every year and the amount of styles we have added on the site, we decide to break out the buyers by category. We still… Continue reading Merchandising breaks out the buying by categories #194
The time Tony and Fred Pranked me #193
Blog #192 I talked about My first big Pitch as a Zappos Buyer . In this blog I want to talk about The time Tony and Fred Pranked me. The 5 ½ hour flight back gave me the chance to organize my buy to show Tony and Fred our newest brand. I was… Continue reading The time Tony and Fred Pranked me #193
My first big Pitch as a Zappos Buyer #192
Blog #191 I talked about Embrace and Drive Change.. In this blog I want to talk about My first big Pitch as a Zappos Buyer One of our big Missions at this time in Zappos History was to bring on new brands. In the first 4 months of my time with Zappos I was… Continue reading My first big Pitch as a Zappos Buyer #192