Remodels are the Ultimate sales prevention- Blog #158

Blog #157  I talked about The infamous Bill and Mikes Cluck U adventure. In this blog I want to talk about how remodels are the ultimate sales prevention.   “Sales prevention can I help you?” Okay I’m a smartass and have been for years. If there’s a punchline somewhere I’m saying it. Anything for a… Continue reading Remodels are the Ultimate sales prevention- Blog #158

Bill and Mikes Cluck U adventure – Blog #157

Blog #156  I talked about more Nordstrom changes and a trip to Vegas. In this blog I want to talk about The infamous Bill and Mikes Cluck U adventure.   In Blog #155 I talked briefly about Bill transferring over to run the Brass Plum shoes department upstairs. We would go to lunches together whether… Continue reading Bill and Mikes Cluck U adventure – Blog #157

No Problem was the Nordstrom way – Blog #154

Blog #153  I talked about when Fred left Nordstrom. In this blog I want to talk about how No problem was the Nordstrom way   No problem…two words. These two words empowered every employee at Nordstrom to use their best judgement. The number one goal was always to improve customer service. Giving people the power… Continue reading No Problem was the Nordstrom way – Blog #154

Fred Leaves Nordstrom for Zappos.com – Blog #153

Blog #152  I talked about Why the most important asset is people. In this blog I want to talk about when Fred leaves Nordstrom for Zappos.com.   I will never forget the day Fred left Nordstrom. I had previously worked with Fred in the Arden Fair Sacramento Nordstrom. He transferred over to be the 1st… Continue reading Fred Leaves Nordstrom for Zappos.com – Blog #153

Coaching from two Toms made the difference – Blog #151

Blog #150  I talked about the Salon Reps that helped in Valley Fair. In this blog I want to talk about why Coaching from two Toms made the difference.   Tom my Merchandising Coach   Tom my Merchandiser comes in as promised later in the week. He told me to be prepared to “Do the… Continue reading Coaching from two Toms made the difference – Blog #151