Blog #158 I talked about how remodels are the ultimate sales prevention. In this blog I want to talk about the beginning of the end. So 3 months go by before you know it. The mall was in heavy construction mode. The plan was to build a new Nordstrom store in the back right… Continue reading The Beginning of the End- Blog #159
Tag: Nordstrom
Remodels are the Ultimate sales prevention- Blog #158
Blog #157 I talked about The infamous Bill and Mikes Cluck U adventure. In this blog I want to talk about how remodels are the ultimate sales prevention. “Sales prevention can I help you?” Okay I’m a smartass and have been for years. If there’s a punchline somewhere I’m saying it. Anything for a… Continue reading Remodels are the Ultimate sales prevention- Blog #158
Bill and Mikes Cluck U adventure – Blog #157
Blog #156 I talked about more Nordstrom changes and a trip to Vegas. In this blog I want to talk about The infamous Bill and Mikes Cluck U adventure. In Blog #155 I talked briefly about Bill transferring over to run the Brass Plum shoes department upstairs. We would go to lunches together whether… Continue reading Bill and Mikes Cluck U adventure – Blog #157
More Nordstrom changes and a trip to Vegas – Blog #156
Blog #155 I talked about more changes in Valley Fair. In this blog I want to talk about more Nordstrom changes and a trip to Vegas. In the last blog I talked about a few changes we had in the Valley Fair store and the very next week Tom gets promoted to the Chicago… Continue reading More Nordstrom changes and a trip to Vegas – Blog #156
More changes in Valley Fair – Blog #155
Blog #154 I talked about how No problem was the Nordstrom way. In this blog I want to talk about more changes in Valley Fair Karen was another great Store Manager I had the pleasure to work with. All her hard work got her promoted and transferred out of Valley Fair. Kristen was named… Continue reading More changes in Valley Fair – Blog #155
No Problem was the Nordstrom way – Blog #154
Blog #153 I talked about when Fred left Nordstrom. In this blog I want to talk about how No problem was the Nordstrom way No problem…two words. These two words empowered every employee at Nordstrom to use their best judgement. The number one goal was always to improve customer service. Giving people the power… Continue reading No Problem was the Nordstrom way – Blog #154
Fred Leaves Nordstrom for Zappos.com – Blog #153
Blog #152 I talked about Why the most important asset is people. In this blog I want to talk about when Fred leaves Nordstrom for Zappos.com. I will never forget the day Fred left Nordstrom. I had previously worked with Fred in the Arden Fair Sacramento Nordstrom. He transferred over to be the 1st… Continue reading Fred Leaves Nordstrom for Zappos.com – Blog #153
Why the most important asset is people – Blog #152
Blog #151 I talked about How two Tom’s made a difference. In this blog I want to talk about Why the most important asset is people I’ve found in my career that one tenet is always coming up. It came up in my early days and followed me every job since. The thing about… Continue reading Why the most important asset is people – Blog #152
Coaching from two Toms made the difference – Blog #151
Blog #150 I talked about the Salon Reps that helped in Valley Fair. In this blog I want to talk about why Coaching from two Toms made the difference. Tom my Merchandising Coach Tom my Merchandiser comes in as promised later in the week. He told me to be prepared to “Do the… Continue reading Coaching from two Toms made the difference – Blog #151
Salon Reps that helped in Valley Fair – Blog #150
Blog #149 I talked about my new Merchandiser and Store Manager. In this blog I want to talk about the Salon Reps that helped in Valley Fair. Dan Dan was our Cole Haan Rep. His nickname by the salespeople was “Dan the Cole Haan Man”. He was very personable, patient and was a… Continue reading Salon Reps that helped in Valley Fair – Blog #150